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10-Dec-2024 |
16-Dec-2024 |
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| Permanent position in the Clerks sector/job category. |
Sales Focus- Achieve customer growth, revenue and collections targets as defined by the bank
Meet and exceed individual activity metrics for all product lines
Meet, exceed and effectively execute on all Sales & Customer targets as set by the Bank
Effectively execute the Banks sales strategy in respect of Product & Value Added Services(Up Selling, Cross Selling & Capital Take Up)
Outbound calling to target both existing and prospective customers
Convert all sales opportunities received through inbound customer requests, outbound calling, lead generation initiatives and customer queries
Establish, develop and maintain business relationships with existing and prospective customers to generate new business
Participates in cross selling bank products.
Maintain detailed tracking of pipeline management and of prospect data and activities
Set up in person visits, appointments and presentations, following up telephonically where necessary
Conduct a professional financial needs analysis to make a needs based analysis that may lead to a sale
Scheduling customer feedback for obtaining documents and progress updates
Adhere to Supervision requirements set out by Line Manager for all financial products
May prepare weekly, monthly and quarterly reporting and present results to management
Ensure effective Cash Management as and when required with approved authorization
Ensure effective CAM Management as and when required with approved authorization
Ensure effective management of Credit Card Administration & Fulfilment as and when required with approved authorization
Ensure accountability for your own results
Marketing Focus
Keep abreast of products and services, competitive activities, advertising and promotional trends in and around your branch
Identifying referral opportunities in and around the branch
Assists the branch in meeting goals by generating new business through marketing activities, promotions, telemarketing and targeted customer initiatives
Participates in events that demonstrate support for the community and increase business opportunities for the Bank
Ensure all marketing endeavours, activities and initiatives adhere to appropriate policies and procedures
Risk & Compliance Focus
Ensure deal quality is a premium by reviewing and completing product applications with the customer timeously and accurately utilising all the necessary Bank tools and training to mitigate risk (Biometrics & Fraudulent Indicator Identification)
Comply with all policies/procedures related to all customer interactions and engagements
Ensure compliance with all regulatory requirements and the Banks compliance policies related to these requirements
Ensure the reporting of certain incidents and instances required in terms of regulatory requirements(AML)
Ensure the reporting of all fraudulent behaviour incidents and fraudulent indicator instances via the correct fraud and dishonesty reporting channels
Ensure effective execution of a “zero defect” prerogative in terms of the Deal Quality Error Rate
Ensure effective execution of a “zero defect” prerogative in terms of the Capturing of Income & Expenses Error Rate
Ensure compliance with FAIS journey inclusive of RE qualification parameters and guidelines as set by the Bank(Own)
Customer Service
Ensure compliance with the Banks Customer Service Standard and relevant legislation
Ensure compliance with TCF principles
Ensure accountability for your own behaviours while helping team members to enhance their ability to engage with the Banks customers
Ensure you satisfy all the Banks customer’s financial needs and help them succeed financially
Ensure accountability for application quality and turnaround times, query resolutions and solution creation for the Banks Customers
Training & Development
Responsible for ensuring you receive on-going sales/service development training for deficiencies as highlighted in your developmental/coaching plans
Responsible for participation in and successful completion of all product and services training and developmental initiatives that have a bearing on your on-going value proposition to the Banks customers
Responsible for 100% participation in and successful completion of risk and compliance training initiatives that have a bearing on your on-going value proposition to the Banks customers and additional regulatory, statutory and compliance obligations of the Bank
Operational Activities
Responsible for ensuring compliance with all security and safety procedures within the branch including opening and closing procedures, camera surveillance where appropriate. Branch security, robbery, fire drill procedures and health and safety procedures and SOP’s.
Perform other admin related duties as may be required by Management and Leadership structures of African Bank. |
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11-Dec-2024 |
18-Dec-2024 |
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| Permanent position in the Middle Management sector/job category. |
Achievement of all Sales Targets & Growth
Sell, promote and Market the Banks Products and ensure that the following is achieved:
Retention of existing clients
Acquisition of new clients
Reactivation of dormant client
Achieve Sales Target as set by Management
Performance of Sales Activities
Promote and sell new products as the Bank introduce same from time to time
Phone clients for sales (Tele-Sales)
Generate Sales Leads
Follow up and make appointments with prospective clients
Follow up on status of workflow and applications being processed
Keep the client informed at all times with regards to the loan application status
Application Administration and Costs
Capturing of Loan Applications
Check loan application documentation for accuracy, authenticity and compliance to Policy and Procedures as well as completeness
Accurately capture all client information as per loan application and supporting documentation
Suspend or reject loan applications to be re-quoted as and when required. Explain the Loan Application Process to facilitate client understanding of the process
Explain Terms and Conditions of Banks Products to clients
Issue copy of Contract / Agreement to Client
Print loan agreement for client’s signature
Correct altered loan application information sent for rework and reprint for client’s signature
Sales Focus- Achieve branch growth, revenue and expense targets as defined by the bank
Maintain responsibility for the branches Profit & Loss and Budget
Determine the critical success factors for new customer acquisition and customer retention
Demonstrate expert ability to leverage the banks products inclusive of technology offerings to uncover and deepen opportunity, using the various marketing tools available in branch to present product offers and financial solutions to existing and potential customers
Work closely with Trade Area Manager on customer acquisition strategies and retention efforts and developing new marketing campaigns
Manage a book of customers with emphasis on cross selling and deepening customer relationships with the bank
Develop and execute market plan to achieve growth goals
Ownership for sales life cycle-from lead generation to disbursement
Engage in and promote all sales activities i.e. Check-Ins, Huddles
Responsible for day to day sales activities inside and outside the branch
Ensure the achievement of branch sales goals as assigned in the defined market and business segments/industries
Ensure all staff achieve individual sales and service goals as assigned
Work to maximise customer relationships across business lines
Represent the bank in local community organisations with the purpose of promoting the Banks image as well as uncovering potential business opportunities
Develop existing business relationships and prospect within the community for new commercial business
Maintain consistency and integrity of data
Provides direction, guidance and quality assurance to Reps Under Supervision
Risk & Compliance Management
Ensure preventative measures are carried out to fully comply with current rules, regulations and internal policies relating to risks pertaining to relevant legislation
Identify, evaluate and monitor and make recommendations deemed necessary to the respective risk and compliance champion in order to assess, reduce, eliminate or control any current or prospective risks to the bank arising from violations of, or non-conformance with, laws, rules, regulations, prescribed practices, internal policies, procedures and ethical standards
Responsible for implementing strategies to ensure operational integrity in the branch
Execute Branch functions / activities in adherence to Internal Audit standards (BPR)
Cash Management
People Management
Security Management
Asset Management
Compliance (NCA, Regulatory and Credit Policy)
General Operations
Risk Management
Ensure completion of Monthly Branch Self Audit Programme
Ensure Disaster Recovery capturing on monthly basis
Ensure OHS checklist completion and filing
Ensure quality assurance related to sound Manager Review practices
Ensure risk related to bad rate versus expected bad rate is managed within limits as set by the Bank
Ensure Non Deal Excellence is managed within limits as set by the Bank
Ensure Deal Excellence Error Rate is managed within limits as set by the Bank
Ensure compliance with FAIS journey inclusive of RE qualification parameters and guidelines as set by the Bank(Own & Team)
People Management and Development
Responsible for training and development of branch staff, assessing team member needs and finding resources to address applicable need
Working with HR, interview, hire and terminate branch team members
Conduct performance evaluations for all branch personnel
Conduct coaching activities with team members, principle coaching duties involve coaching to achieve sales excellence and ensuring the delivery of world-class customer service.
Identify and work with High Potential branch staff in the achievement of their developmental goals
Create a feeling of energy and excitement among team players. Promote the corporate vision and values
Ensure 100% participation and support for all staff on Bank training and developmental initiatives
Ensure People Knowledge Score is managed within limits as set by the Bank(Own & Team)
Customer Service
Create and maintain productive relationships with internal and external clients by providing advice and assistance
Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company polices legislation and regulations
Keep the client informed about progress through written communication, telephone communications and/or face to face meetings
Build a positive image by exceeding client expectations at all times 5. Treat internal and external customers fairly at all times |
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10-Dec-2024 |
17-Dec-2024 |
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| Permanent position in the Clerks sector/job category. |
Sales Focus- Achieve customer growth, revenue and collections targets as defined by the bank
Meet and exceed individual activity metrics for all product lines
Meet, exceed and effectively execute on all Sales & Customer targets as set by the Bank
Effectively execute the Banks sales strategy in respect of Product & Value Added Services(Up Selling, Cross Selling & Capital Take Up)
Outbound calling to target both existing and prospective customers
Convert all sales opportunities received through inbound customer requests, outbound calling, lead generation initiatives and customer queries
Establish, develop and maintain business relationships with existing and prospective customers to generate new business
Participates in cross selling bank products.
Maintain detailed tracking of pipeline management and of prospect data and activities
Set up in person visits, appointments and presentations, following up telephonically where necessary
Conduct a professional financial needs analysis to make a needs based analysis that may lead to a sale
Scheduling customer feedback for obtaining documents and progress updates
Adhere to Supervision requirements set out by Line Manager for all financial products
May prepare weekly, monthly and quarterly reporting and present results to management
Ensure effective Cash Management as and when required with approved authorization
Ensure effective CAM Management as and when required with approved authorization
Ensure effective management of Credit Card Administration & Fulfilment as and when required with approved authorization
Ensure accountability for your own results
Marketing Focus
Keep abreast of products and services, competitive activities, advertising and promotional trends in and around your branch
Identifying referral opportunities in and around the branch
Assists the branch in meeting goals by generating new business through marketing activities, promotions, telemarketing and targeted customer initiatives
Participates in events that demonstrate support for the community and increase business opportunities for the Bank
Ensure all marketing endeavours, activities and initiatives adhere to appropriate policies and procedures
Risk & Compliance Focus
Ensure deal quality is a premium by reviewing and completing product applications with the customer timeously and accurately utilising all the necessary Bank tools and training to mitigate risk (Biometrics & Fraudulent Indicator Identification)
Comply with all policies/procedures related to all customer interactions and engagements
Ensure compliance with all regulatory requirements and the Banks compliance policies related to these requirements
Ensure the reporting of certain incidents and instances required in terms of regulatory requirements(AML)
Ensure the reporting of all fraudulent behaviour incidents and fraudulent indicator instances via the correct fraud and dishonesty reporting channels
Ensure effective execution of a “zero defect” prerogative in terms of the Deal Quality Error Rate
Ensure effective execution of a “zero defect” prerogative in terms of the Capturing of Income & Expenses Error Rate
Ensure compliance with FAIS journey inclusive of RE qualification parameters and guidelines as set by the Bank(Own)
Customer Service
Ensure compliance with the Banks Customer Service Standard and relevant legislation
Ensure compliance with TCF principles
Ensure accountability for your own behaviours while helping team members to enhance their ability to engage with the Banks customers
Ensure you satisfy all the Banks customer’s financial needs and help them succeed financially
Ensure accountability for application quality and turnaround times, query resolutions and solution creation for the Banks Customers
Training & Development
Responsible for ensuring you receive on-going sales/service development training for deficiencies as highlighted in your developmental/coaching plans
Responsible for participation in and successful completion of all product and services training and developmental initiatives that have a bearing on your on-going value proposition to the Banks customers
Responsible for 100% participation in and successful completion of risk and compliance training initiatives that have a bearing on your on-going value proposition to the Banks customers and additional regulatory, statutory and compliance obligations of the Bank
Operational Activities
Responsible for ensuring compliance with all security and safety procedures within the branch including opening and closing procedures, camera surveillance where appropriate. Branch security, robbery, fire drill procedures and health and safety procedures and SOP’s.
Perform other admin related duties as may be required by Management and Leadership structures of African Bank. |
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21-Nov-2024 |
12-Dec-2024 |
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| Permanent position in the Middle Management sector/job category. |
1 - Adherence to Insurance Intermediary Services and Advice Processes
1. Handle inbound/ outbound calls in response to customer advice/service queries;
2. Assessing proposed substitute policies in comparison with Guardrisk.
3.Capture requests on Gazelle system, and follow up AWD queue.
4.Attend to “Loan without Credit Life queue”
5.Adhere and ensure that abandonment rate of calls are within prescribed numbers.
6.Written reply to customer wrt requests – while following departmental process and templates
7.Adhere to and have a detailed, precise understanding of all African Bank Insurance Products, processes and policy rules
8.Resolve escalated consumer queries/complaints from other African Bank channels, eg branches, call centre, etc
9.Perform Function as a FAIS specialist for African Bank
10.Practical adherence to TCF principles in African Bank
2 - Fais Matters
1. Monitor and report on non-compliance
2.Suggest corrective measures
3.Draft SLA’s and implement processes
3 - Compliance
1.Adherence to FAIS and other applicable legislative and regulatory requirements
2.As FAIS representative or representative under supervision, complete all required supervision requirements and at all times meet the Fit and Proper requirements of the FAIS act.
3.Ensure that all activities and conduct is in alignment with FAIS requirements thereby never placing the FSP or Key Individual at risk
4.Know and implement the TCF 6 Outcomes in daily interaction with custom |
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12-Dec-2024 |
19-Dec-2024 |
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| Permanent position in the Middle Management sector/job category. |
Resolution of complaints
Log request via Omni as received from CIC and/or retrieve complaints from
Omni Complaints queue and update notes real time
Analyse complaints received from various sources
Identify issues in respect of the complaint and obtain documents from relevant departments
Analyse account (including financial calculations) and documents for any illegalities or unethical practices or errors
Determine a finding based on legality and on the grounds for fairness
Keep customer/requestor up to date on the progress of the dispute as per SOP/Policies and Frameworks.
Maintain turn around time as per SLA
Refer all matters that are outside of the turn around times to supervisor or manager for guidance and assistance on resolution
Finalise resolution via respective platforms and written response (where complexity of complaint requires manual written response and where no mandate for independent written communication exists refer the draft letter to the authorised person for editing. Complete via Omni)
Provide feedback of outcome to appropriate stakeholders
Attend various meetings/forums where applicable for exposure
Analyse stats and reports received and provide commentary where requested for submission to the Supervisor or Manager
Maintain quality and compliance as per SOP/Policies and Frameworks.
Adhoc duties and special projects
Identification and investigation of Root Cause
PAIA process/Deceased Estate
Analyse/scrutinize documents received and required to be aligned with Information Regulators guidance (PAIA Information Manual)
Maintain proper record of both of the above and ensure records are updated per real time activity on African Bank database (Omni/sybrin)
Drive processing off or finalization of requests received from respective third parties
Draft reports or findings of notable concerns during the processing phase impacting on resolution/finalization of requests received (bi-weekly/monthly)
In association with the Manager or identified person, refer any suspected matters to the relevant department for a response and monitor and update responses until point of conclusion
Maintain and adhere to regulated turn around time |
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12-Dec-2024 |
19-Dec-2024 |
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| Permanent position in the Professionals sector/job category. |
Analysing Statutory requirements and Providing Advice to internal stakeholders
Determine all relevant laws and regulations pertaining to the activities of the Group
Develop/review risk management plans in accordance with best industry compliance practice
Regularly engage with and advise Line Management and compliance champions of the requirements to determine the necessary controls and ensure update or amendment of operational procedures
Analyse and advise on adequacy of controls to Line Management and compliance champions
Interpret, advise and consult with various business functions on issues in respect of legislative requirements
Consult with regulatory bodies and industry on interpretation and application of laws and regulations as and when requested by the Head of General Compliance
Monitoring and Reporting on adherence to Statutory
Determine and advise the level of Compliance within each assigned business unit and entity within the Group
Contribute to the compliance monitoring plan based on identified areas of risk and based on analysis of findings from Internal Audit
Advise Line Management and compliance champions of deficiencies and recommend corrective action
Report instances of non-compliance to the Group Monitoring Centre of Excellence
Prepare the necessary Compliance reports for submission to the various Management committee, highlighting identified weaknesses and compliance risks
Customer management
Develop and maintain productive relationships with stakeholders by providing advice and assistance.
Create understanding of the ‘real’ versus ‘perceived’ need through, experience and expertise while complying with company policies, legislation and regulations.
Keep stakeholders informed about progress through written communication, telephone communications and/or face to face meetings
Build a favourable Compliance reputation by consistently surpassing client expectations.
Treat all stakeholder fairly at all times
Communicating with Regulatory Bodies
Liaise with and report to regulatory authorities as determined by the Head of General Compliance
Consult widely with such regulatory bodies on interpretation, application and level of adherences to laws and regulations
Manage and assess the quality of regulatory reporting
Respond to enquiries from the regulatory bodies
Liase with business regarding special requests from Regulators and facilitate corrective action where required
Coordinate and facilitate on site regulatory audits whenever requested
Prepare Information for the Board on relevant regulatory interaction as requested by the Head of General Compliance
Professionalism and teamwork
Ability to effectively interact with and collaboratively support Group compliance teams as well as vertical compliance teams.
Ability to add value to the efficiency of the department through process and systems enhancement including documenting and implementing enhancements
Ability to inspire team members by setting an example of professional behaviour including quality of work, meeting deadlines, communicating timeously with stakeholders, giving feedback, working additional hours where required
Internal reporting (monthly and quarterly reporting)
Oversee the compliance team to ensure punctual submission of team reports.
Consolidate all submissions to generate a comprehensive report for Group Compliance.
Ensure the group report is reviewed by the relevant Heads prior to final review by the Group Chief Compliance Officer (GCCO).
Upon approval by the GCCO, ensure timely submission of the report to the appropriate committees.
Programme Management
Oversee and manage compliance programmes/initiatives within Group Compliance e.g. Compliance Plan, Compliance Frameworks, etc.
Coordinate with compliance officers, stakeholders, and cross-functional teams to ensure programme objectives are met.
Conduct regular reviews of compliance projects, ensuring they are on track and within budget.
Prepare status reports, documentation, and presentations on compliance programme progress for senior management.
Stay current on regulatory changes and industry best practices to enhance compliance programmes.
Prepare the pack for the monthly Compliance Governance committee, including minutes of the previous sittings and action plans.
Support the GCCO in running the Compliance Governance Committee.
Other
Assisting the Head of General Compliance or designate with any other requirements relating to ensuring the successful delivery of output of the Group Compliance Team.
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12-Dec-2024 |
19-Dec-2024 |
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| Permanent position in the Professionals sector/job category. |
Monitoring and Reporting on adherence to Statutory and policy obligations
Determine and advise the level of Compliance within each assigned business unit and entity within the Personal Banking Division
Develop and implement a monitoring plan based on identified areas of risk and as per routine required as well as from receipt and analysis of findings from Internal Audit
Prepare reports on same within timeframes
Advise Line Management and compliance champions of deficiencies and recommend corrective action
Maintain an issues log of deficiencies and monitor the implementation of corrective action
Report instances of non-adherence to the Personal Banking Head of Compliance
Prepare the necessary Compliance reports for submission to the various management and governance forums
Perform regular audits and compliance monitoring activities to assess adherence to policies and regulations
Report findings to senior management and regulatory authorities, as required, and recommend remediation measures
Analysing Statutory requirements and Providing Advice
Determine all relevant laws and regulations pertaining to the activities of the Personal Banking Division
Develop/review risk management plans in accordance with best industry compliance practice
Regularly engage with and advise the business of the relevant regulatory requirements in order to determine the necessary controls and ensure update or amendment of operational procedures
Analyse and advise on adequacy of controls to Line Management
Programme Delivery
Launch compliance initiatives across all relevant departments, ensuring proper communication of objectives
Project management of strategic compliance initiatives under the Personal Banking compliance programme
Prepare the necessary project reports for submission to the various governance forums within the Bank
Embed compliance controls into day-to-day operations and workflows
Draft compliance policies and guidance documents
Ensure that standard policy and process documents are in place in the various business units and that these are regularly reviewed and updated
Creating awareness of legislative requirements and ensuring that staff are aware of and competent in all aspects of Compliance, inter alia through; conducting presentations,
Issuing compliance alerts, Publishing documentation on the intranet & Drafting communication and advice for internal use
Advise Training Department of required training interventions in respect of new or amended laws and regulations, prepare training material as required and monitor educational outcomes
Prepare information for the Personal Banking Head of Compliance for presentation at various levels within the organisation
Customer
Create and maintain productive relationships with internal and external clients by providing advice and assistance.
Create understanding of the ‘real’ versus ‘perceived’ need through, experience and expertise while complying with company policies, legislation and regulations.
Keep the client informed about progress through written communication, telephone communications and/or face to face meetings
Build a positive image by exceeding client expectations at all times
Treat internal and external customers fairly at all times
Communicating with Regulatory Bodies
Liaise with and report to regulatory authorities as required
Manage and assess the quality of regulatory reporting
Respond to any enquiries from the regulatory bodies
Liaise with business regarding special requests from Regulators and -facilitate corrective action where required
Professionalism, teamwork and Innovation
Ability to engage with and work supportively with team members
Ability to add value to the efficiency of the division through process and systems enhancement including documenting and implementing enhancements
Ability to inspire team members by setting an example of professional behaviour including quality of work, meeting deadlines, communicating timeously with stakeholders, giving feedback, working additional hours where required through deadlines or urgent issues to be attended
Ability to identify opportunities for process improvement, efficiency and innovation and the provision of process and control advise
Other/general
Assisting the Personal Banking Head of compliance or designate with any other requirements relating to the Group Compliance function’s roles and responsibilities
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06-Nov-2024 |
20-Dec-2024 |
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| Permanent position in the Senior Management sector/job category. |
MINIMUM EDUCATION
Honours Degree in Data Science / AI / Computer Science / Econometrics / Engineering / Statistics / Actuarial Science or similar or relevant professional certification.
PREFERRED MINIMUM EDUCATION
Masters in Data Science / Computer Science / Engineering / Statistics / Mathematics or similar.
MINIMUM EXPERIENCE
7 years’ experience in a Data Science / Analytics / Academic (eg. postgraduate) role.
PREFERRED MINIMUM EXPERIENCE
10 years’ experience in a Data Science / Analytics / Academic (eg. postgraduate) role.
CRITICAL COMPETENCIES
Able to collaborate with cross-functional teams and business stakeholders across the Enterprise to successfully deliver Data Science solutions.
Able to oversee multiple concurrent Data Science projects and effectively manage project resources.
Deep understanding of the Data Science domain within financial services with the ability to execute data science strategies and roadmaps.
Advanced analytics competency level demonstrated (including mathematical/statistical modelling).
Experience with the development and deployment of Data Science solutions on cloud platforms (eg. AWS, MS Azure).
Proficient with the usage of open-source Data Science technologies and platforms (including Python and SQL, Linux, Docker/Kubernetes etc.).
Presentation, communication and data visualisation skills (able to convey technical insights to both technical and non-technical stakeholders).
ADDITIONAL COMPETENCIES
Knowledge of Data Governance and Compliance principles.
Able to drive organisational change related to Data Science initiatives (change management).
Thorough understanding of software engineering best practices.
Able to guide a team of Data Scientists on technical matters as needed.
BEHAVIOURAL ATTRIBUTES
Attention to detail
Deadline driven
Organised
Team player
Curious
Creative
Innovative
Ability and willingness to learn and try new approaches
Enjoys solving difficult problems
KEY RESULTS AREA
Stakeholder Engagement and Expectation Management
Negotiates agreed deliverables and timelines to best meet business owner’s objectives.
Engages positively within data science team and with external stakeholders.
Keeps stakeholders informed of progress.
Seeks assistance to overcome obstacles as they may arise.
Ensure solutions developed can be practically implemented.
Being able to define road map for the respective areas.
Obtain stakeholder buy-in.
Leading a data science function.
Management of cost benefits of the function i.e. the use of consultants, recruitment, third parties.
Data wrangling and data preparation
Ensure data preparation of high quality for projects overseen.
Package data into correct format for further analysis or delivery.
Ensure data documentation is of a high quality.
Ensure adherence to best standards in respect to data quality.
Maximise value from new data sources.
Analysis, reporting, data visualisation and communicating results
Ensures high quality presentations appropriate for diverse audiences to make informed decisions.
Document process followed to determine findings from data retrieval to final outcomes.
Prepare presentation for feedback to Exco or identified stakeholders.
Communicate findings to relevant stakeholders in order to adopt recommendations.
Statistical Model building and Machine Learning model building
Oversees advanced modelling and advanced analytics for projects.
Develop and maintain an understanding of relevant business processes.
Review current processes for business opportunities by means of appropriate statistical models.
Prepare a project plan in terms of requirements for completion of model.
Develop a descriptive or predictive mathematical or statistical model making use of available statistical tools.
Communicate the model’s performance (verbal and written) to relevant stakeholders.
Prepare a presentation of results for presentation to Exco or identified stakeholders for final approval.
Document specifications and process of model roll out working with Strategy Manager and bureau for deployment.
Test and validate functionality of the implementation of the model in terms of requirements.
Review current modelling methodologies in respect to international best practices.
Model monitoring and refinement
Ensures good governance processes are established.
Ensure monitoring of models to determine predictive power is maintained on an ongoing basis.
Identify and recommend suitable solutions in writing with evidence of the identified problem.
Implement approved solution in terms of recommendation.
Change Management
Ensure appropriate specifications needed to implement change process or recommendation after obtaining necessary approval from relevant committee.
Oversee the changes to be done in consultation with Business Analysts.
Test and validate functionality of the implementation process.
Obtain final sign off on implementation.
Maintain complete documentation of any follow up changes.
Enable audit and validations to be performed.
Data ethics, governance and privacy
Understands legislation and comply with it, e.g. data privacy rules complied with.
Ethics to be considered at all stages of work.
Avoid unfair discrimination.
Leading teams
Will lead a large team of data scientists.
Ensure that the team stays abreast of market, technology, company, AI developments.
Mentoring and training.
Assist team members with new tasks in respect of unfamiliar aspects of the job.
Train team members in respect of technical aspects and business aspects of the job as well as for succession planning.
Thought leadership – inspires new ways of thinking and solving problems.
Brings out the best in colleagues, peers and subordinates.
Enables team to deliver on data science strategy.
Identify opportunities for data science to be used to solve business problems.
Challenging the norms.
Must be highly skilled at managing managers.
Creating a compelling vision for their function.
Research
Establish and embed best practices to the benefit of all peers and stakeholders.
Enhance existing models.
Alternative models, approaches and methodologies.
Find new data sources.
Find new ways of utilising and absorbing diverse data sources for business problems and to maximise value from data.
Keep abreast of market, technology, company, AI developments through conferences and self-learning.
Treating Customers Fairly and Compliance
Create and maintain productive relationships with internal and external clients by providing advice and assistance.
Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company policies, legislation and regulations.
Keep the client informed about progress through written communication, telephone communications, and/or face-to-face meetings.
Build a positive image by exceeding client expectations at all times.
Treat internal and external customers fairly at all times.
Management of Resources
Manage and develop subordinate(s): Performance management in terms of contracting, reviews and poor performers, training and development, employee relations.
Manage people efficiencies through leave management, headcount budget, fixed term contracts, staff movements, secondments, staff utilization.
Take appropriate disciplinary measures as required.
Facilitate induction of new staff within one month of joining the organizati |
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06-Nov-2024 |
18-Dec-2024 |
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| Casual position in the Skilled Technical / Specialist sector/job category. |
MINIMUM EDUCATION
Bachelor’s degree with quantitative subjects.
PREFERRED MINIMUM EDUCATION
Honours Degree in Data Science / Computer Science / Engineering / Statistics / Mathematics or similar.
MINIMUM EXPERIENCE
2-3 years’ experience in a Data Science / Analytics / Academic (eg. postgraduate) role.
PREFERRED MINIMUM EXPERIENCE
3-5 years’ experience in a Data Science / Analytics / Academic (eg. postgraduate) role.
CRITICAL COMPETENCIES
Proficient with the usage of the Python.
Intermediate to advanced level knowledge of SQL.
Basic to intermediate level knowledge of the Linux OS.
Advanced analytics competency level demonstrated.
Ability to produce effective data visualisations.
Mathematical modelling.
Technical report writing.
Presentation and communication skills.
ADDITIONAL COMPETENCIES
Able to effectively use Microsoft Office.
Basic to intermediate level proficiency with the usage of AWS cloud technologies.
Able to work with unstructured data.
BEHAVIOURAL ATTRIBUTES
Attention to detail
Deadline driven
Organised
Team player
Curious
Creative
Innovative
Ability and willingness to learn and try new approaches
Enjoys solving difficult problems
KEY RESULTS AREA
Stakeholder Engagement and Expectation Management
Engages positively within data science team and with external stakeholders
Understands and delivers on agreed deliverables and business owner’s objectives
Keeps stakeholders informed of progress
Seeks assistance to overcome obstacles as they may arise
Ensure solutions developed can be practically implemented
Data wrangling and data preparation
Retrieve data from identified data sources (including unstructured data sources)
Validate, clean and filter data against identified criteria
Package data into correct format for further analysis or delivery
Create data sets as required for ad hoc analysis
Enhance data documentation where possible
Document data wrangling steps clearly
Analysis, reporting, data visualisation and communicating results
Ensures high quality presentations appropriate for diverse audiences to make informed decisions
Analyse data and verify results in terms of requested information by applying suitable standard and advanced univariate and multivariate statistical techniques
Document process followed to determine findings from data retrieval to final outcomes
Prepare a written report of findings for distribution to direct manager for final approval
Prepare presentation for feedback to Exco or identified stakeholders
Communicate findings to relevant stakeholders in order to adopt recommendations
Statistical Model building and Machine Learning model building
Develop and maintain an understanding of relevant business processes
Review current processes for business opportunities by means of appropriate statistical models
Build statistical models to drive business strategies
Understand and interpret specifications of the model from the business by liaising with different stakeholders
Prepare a project plan with requirements for completion of model
Prepare and analyse data
Develop a descriptive or predictive mathematical or statistical model making use of available statistical tools
Validate the model in terms of requirements
Communicate the model’s performance (verbal and written) to relevant stakeholders
Prepare a presentation of results for presentation to Exco or identified stakeholders for final approval
Document specifications and process of model roll out working with Strategy Manager and bureau for deployment
Test and validate functionality of the implementation of the model in terms of requirements
Review current modelling methodologies in respect to international best practices
Model monitoring and refinement
Monitor models to determine predictive power is maintained on an ongoing basis
Analyse data in respect of models where outcomes are not in line with expectations to identify causes for variances
Identify and recommend suitable solutions in writing with evidence of the identified problem
Implement approved solution in terms of recommendation
Change Management
Write appropriate specifications needed to implement change process or recommendation after obtaining necessary approval from relevant committee
Oversee the changes to be done in consultation with Business Analysts
Test and validate functionality of the implementation process
Maintain complete documentation of any follow up changes
Enable audit and validations to be performed
Data ethics, governance and privacy
Understands legislation and comply with it, e.g. data privacy rules complied with
Ethics to be considered at all stages of work
Avoid unfair discrimination
Mentoring and training
Assist team members with new tasks in respect of unfamiliar aspects of the job
Train team members in respect of technical aspects and business aspects of the job as well as for succession planning
Research
Enhance existing models
Alternative models, approaches and methodologies
Find new data sources
Find new ways of utilising and absorbing diverse data sources for business problems and to maximise value from data
Treating Customers Fairly and Compliance
Create and maintain productive relationships with internal and external clients by providing advice and assistance
Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company policies, legislation and regulations
Keep the client informed about progress through written communication, telephone communications, and/or face-to-face meetings
Build a positive image by exceeding client expectations at all times
Treat internal and external customers fairly at all times
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06-Nov-2024 |
20-Dec-2024 |
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| Permanent position in the Professionals sector/job category. |
MINIMUM EDUCATION
Bachelor’s degree with quantitative subjects.
PREFERRED MINIMUM EDUCATION
Masters Degree in Data Science / Computer Science / Engineering / Statistics / Mathematics or similar.
MINIMUM EXPERIENCE
5 years’ experience in a Data Science / Analytics / Academic (eg. postgraduate) role.
PREFERRED MINIMUM EXPERIENCE
5-7 years’ experience in a Data Science / Analytics / Academic (eg. postgraduate) role.
CRITICAL COMPETENCIES
Develop and implement Machine Learning (ML) models for various business applications.
Design and conduct experiments for hypothesis testing and model evaluation (including A/B testing).
Advanced analytics competency level demonstrated (including mathematical/statistical modelling).
Skilled with the usage of containerization technologies (Docker/Kubernetes).
Able to integrate ML pipelines into CI/CD workflows.
Intermediate to advanced level proficiency with the usage of AWS and/or other cloud platforms/technologies.
Thorough understanding of software engineering best practices.
Highly proficient with the usage of the Python.
Advanced level knowledge of SQL.
Intermediate to advanced level knowledge of the Linux OS.
Presentation, communication and data visualisation skills (able to convey technical insights to both technical and non-technical stakeholders).
ADDITIONAL COMPETENCIES
Experience in leading and mentoring junior data scientists.
Technical report writing.
Able to effectively use Microsoft Office.
Able to work with unstructured data.
BEHAVIOURAL ATTRIBUTES
Attention to detail
Deadline driven
Organised
Team player
Curious
Creative
Innovative
Ability and willingness to learn and try new approaches
Enjoys solving difficult problems
KEY RESULTS AREA
Stakeholder Engagement and Expectation Management
Engages positively within data science team and with external stakeholders
Understands and delivers on agreed deliverables and business owner’s objectives
Keeps stakeholders informed of progress
Seeks assistance to overcome obstacles as they may arise
Ensure solutions developed can be practically implemented
Data wrangling and data preparation
Retrieve data from identified data sources (including unstructured data sources)
Validate, clean and filter data against identified criteria
Package data into correct format for further analysis or delivery
Create data sets as required for ad hoc analysis
Enhance data documentation where possible
Document data wrangling steps clearly
Analysis, reporting, data visualisation and communicating results
Ensures high quality presentations appropriate for diverse audiences to make informed decisions
Analyse data and verify results in terms of requested information by applying suitable standard and advanced univariate and multivariate statistical techniques
Document process followed to determine findings from data retrieval to final outcomes
Prepare a written report of findings for distribution to direct manager for final approval
Prepare presentation for feedback to Exco or identified stakeholders
Communicate findings to relevant stakeholders in order to adopt recommendations
Statistical Model building and Machine Learning model building
Develop and maintain an understanding of relevant business processes
Review current processes for business opportunities by means of appropriate statistical models
Build statistical models to drive business strategies
Understand and interpret specifications of the model from the business by liaising with different stakeholders
Prepare a project plan with requirements for completion of model
Prepare and analyse data
Develop a descriptive or predictive mathematical or statistical model making use of available statistical tools
Validate the model in terms of requirements
Communicate the model’s performance (verbal and written) to relevant stakeholders
Prepare a presentation of results for presentation to Exco or identified stakeholders for final approval
Document specifications and process of model roll out working with Strategy Manager and bureau for deployment
Test and validate functionality of the implementation of the model in terms of requirements
Review current modelling methodologies in respect to international best practices
Model monitoring and refinement
Monitor models to determine predictive power is maintained on an ongoing basis
Analyse data in respect of models where outcomes are not in line with expectations to identify causes for variances
Identify and recommend suitable solutions in writing with evidence of the identified problem
Implement approved solution in terms of recommendation
Change Management
Write appropriate specifications needed to implement change process or recommendation after obtaining necessary approval from relevant committee
Oversee the changes to be done in consultation with Business Analysts
Test and validate functionality of the implementation process
Maintain complete documentation of any follow up changes
Enable audit and validations to be performed
Data ethics, governance and privacy
Understands legislation and comply with it, e.g. data privacy rules complied with
Ethics to be considered at all stages of work
Avoid unfair discrimination
Mentoring and training
Assist team members with new tasks in respect of unfamiliar aspects of the job
Train team members in respect of technical aspects and business aspects of the job as well as for succession planning
Research
Enhance existing models
Alternative models, approaches and methodologies
Find new data sources
Find new ways of utilising and absorbing diverse data sources for business problems and to maximise value from data
Treating Customers Fairly and Compliance
Create and maintain productive relationships with internal and external clients by providing advice and assistance
Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company policies, legislation and regulations
Keep the client informed about progress through written communication, telephone communications, and/or face-to-face meetings
Build a positive image by exceeding client expectations at all times
Treat internal and external customers fairly at all times |
| You applied for this position on . |
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