1 - Portfolio Management
? Provide specialist sector insights to credit teams for deal structuring and risk assessments
? Manage overall portfolio profitability and ensure alignment to the bank’s risk appetite
? Support regional commercial and business banking teams in acquiring and retaining franchise clients
? Lead the development of value propositions tailored to key franchise brands (e.g., finance bundles, digital solutions, trade finance, working capital)
? Conduct franchise network roadshows, client engagements, and pipeline reviews

2 - Franchise Relationship Management
? Act as the primary relationship lead for strategic petroleum brand partners and multi-site operators
? Build strong relationships with senior stakeholders within oil companies (OOCs), franchise owners, and dealer groups
? Facilitate seamless onboarding, site conversions, pipeline visibility, and network expansion support
? Serve as the escalation point for complex franchise queries, negotiations, and service issues

3 - Stakeholder & Collaboration
? Create and maintain productive relationships with internal and external clients by providing advice and assistance
? Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company policies, legislation and regulations
? Act as the primary liaison between the bank and major franchisors
? Collaborate with product, credit, risk, digital, card & payments, and operations teams to deliver integrated solutions
? Drive partnerships with industry bodies (e.g., Franchise Association)
? Manage internal stakeholder expectations through regular reporting and strategic updates

4 - Applications submitted to credit and approval rate
? How many applications submitted to credit (number of deals per month to be confirmed)
? Number of deals approved vs number of deals submitted (this is still to be confirmed)

5 - Asset Target/Loans, Overdrafts, CPF, Asset Finance
? Pay-outs per month (still to be confirmed)
? This will be against a monthly or quarterly budget.

6 - Number of deals approved and paid out
? Volumes have to be looked at to grow market share. How many deals paying out per month (number still to be confirmed)
? Monthly volume budget to be set