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11-Apr-2025 |
30-Apr-2025 |
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| Permanent position in the Professionals sector/job category. |
1 - Product management
1. Understand the African Bank product landscape and how the credit product portfolio fits into that landscape.
2. Develop the credit product value proposition to drive business objectives
3. In conjunction with relevant stakeholders, determine the optimal pricing (profitability) for the AB credit product portfolio
4. Monitor the product portfolio performance as it relates to business objectives, particularly profitability and sales
Product Operations
1. Understand products impact on the system offering processes, front end processes, sales conversation and account management and ensure products are appropriately positioned.
2. Responsible for the end to end product offer process
3. Monitor ongoing operational product performance i.e. system, offers, sales, risk, staff perception to identify business challenges and opportunities and drive solutions to addresses/capitalise on them.
4. Ensure all the products comply with legislation and required changes to agreements and processes are obtained
5. Evaluate the law and new legislation and champion compliance in the product portfolio
6. Custodian for legal documentation received by customers (pre-agreements, information letters, terms and conditions etc.) for accuracy and adherence to AB language policy
7. Engage with various African Bank departments (Retail operations, Shared Services, Collections, Credit, Operational Risk, Compliance, Legal, Internal Audit) to ensure that the African Bank loans products and processes are correctly understood and address any concerns those departments may have.
2 - Monitor and research key Product drivers
1. Monitor and analyse current trends in the market to identify areas of risk and opportunity.
2. Perform competitor products analysis
3. Drive customer needs analysis initiatives
4. Formulate insight and analysis into new products and enhancements to existing products based on data, system, customer knowledge experience and business objectives.
5. Research the need for the product and the scope of the market to establish product goals
6. Formulate hypothesis to enhance current products or launch new products
7. Formulate proposals and obtain sign off for new product concepts and changes from relevant forums
3 - Manage the Product change process
1. Engage with key stakeholders during product design to ensure overall business requirements are met
2. Facilitate the specification process for IT implementation (BRD) through to sign-off
3. Facilitate the testing process and drive process to fix any problems, to ensure business requirements are correctly delivered
4. Verify and sign off successful implementation to move changes into production.
5. Work in conjunction with other AB departments and other stakeholders to implement new products and enhancements
6. Project manage the implementation new products and enhancements to existing products, through co-ordination of workstreams with all relevant departments
7. Facilitate and supply product content for all stakeholders in the change process e.g.:
a. Retail operations, shared services, collections
b. Customer management
c. Operational Risk
d. Compliance
8. Responsible for ensuring internal & external media are updated with relevant changes
9. Conduct post implementation evaluation of new product / enhancements and present at relevant
4 - Management of resources
1. Manage and develop subordinates
2. Performance management
3. Training and development
4. Employee relations
5. Manage people efficiencies through leave management
6. Take appropriate disciplinary measures where relevant
7. Select and apply most appropriate tools to achieve function delivery
5 - Customer
1. Create and maintain productive relationships with internal and external clients by providing advice and assistance
2. Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company polices legislation and regulations
3. Keep the client informed about progress through written communication, telephone communications and/or face to face meetings
4. Build a positive image by exceeding client expectations at all times
5. Treat internal and external customers fairly at all times |
| You applied for this position on . |
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15-Apr-2025 |
23-Apr-2025 |
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| Permanent position in the Professionals sector/job category. |
1 - Business intelligence and research
Keep abreast with latest strategy developments (content and application) globally through research, reading, conferences, studies etc
2. Provide business with new learning’s through discussion groups, executive discussions etc
3. Inform and influence collections direction and decisions
4. Monitor workflow and strategy changes on a champion-challenger basis, deliver points of view on key collections trends and provide these as inputs into the business strategic and operational planning processes. Identify positive and negative trends and exceptions pro-actively, provide possible solutions to Collections
2 - Data analysis and modelling
1. Carry out the following activities in consultation with direct manager/internal clients:
2. Develop and maintain the understanding of relevant business processes
3. Articulate identified strategic dilemma through asking the right questions to understand the real issues
4. Formulate hypothesis to drive analytical process
5. Gather and collect quantitative and qualitative data through various means (desktop research, interviews, focus groups, surveys, external consultants etc
6. Build analytical models to manipulate and analyse qualitative and quantitative data to accept or reject hypotheses
3 - Formulation and Strategy Presentation, Innovation, Test and Learn
1. Validate analytical findings through facilitating workshops, executive discussions, client discussions, external expertise etc
2. Refine analytical outputs and findings to address feedback from all sources during the validation process
3. Prepare a written report and /or presentation of findings for approval by direct manager prior to submission to client and/ or executive including
4. Strategic choices
5. Trade offs
6. Implications for how AB competes
7. Recommendations
8. Assess impact of strategy and recommendations through engaging with the relevant stakeholders
9. Assist operations with the implementation of change process or recommendation after approval and measure outcomes
10. Identify innovative ways of attaining desired collections results using existing channels. If channels are not adequate, develop innovative ways to circumvent the problem.
11. Develop innovative ways to reduce costs, and improve on collections targets.
4 - Client Relationship Management
Create and maintain productive relationships with internal clients through providing advice and conducting client visits
2. Facilitate that clients understand the ‘real’ versus ‘perceived’ need through the application of strategic thought leadership, experience and expertise
3. Keep the client informed about progress on the real need through written communication, telephone communications and interpersonal meetings
4. Build a positive image of the strategy team through exceeding client expectations at all times
5. Manage relations with external clients / service providers, ensuring that the chosen strategies can be applied practically
5 - Customer
1. Create and maintain productive relationships with internal and external clients by providing advice and assistance
2. Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company polices legislation and regulations
3. Keep the client informed about progress through written communication, telephone communications and/or face to face meetings
4. Build a positive image by exceeding client expectations at all times
5. Treat internal and external customers fairly at all times |
| You applied for this position on . |
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11-Apr-2025 |
25-Apr-2025 |
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| Permanent position in the Professionals sector/job category. |
Cost Allocation Framework Development & Implementation
Develop and implement a group-wide cost allocation methodology to fairly distribute direct and shared costs;
Define cost drivers and allocation models that align with IFRS, regulatory requirements, and internal management reporting.
Establish allocation rules for centralized functions (e.g., IT, Risk, Compliance, HR, Treasury, and Operations) to business segments.
Work closely with Business Units, FBP, and Finance Systems teams to ensure seamless allocation processing and reporting.
Ongoing Enhancement & Governance of Cost Allocations
Continuously review and refine allocation models to improve accuracy, efficiency, and fairness.
Establish a cost allocation governance framework, ensuring compliance with financial control policies and regulatory standards.
Conduct periodic benchmarking against industry best practices and recommend improvements.
Support the transition to more automated and AI-driven cost allocation solutions.
Financial Planning, Budgeting & Forecasting
Ensure cost allocations are accurately embedded in budgeting and forecasting processes.
Collaborate with FP&A teams to assess the impact of cost allocation changes on business unit profitability.
Provide insights into cost efficiency trends and identify opportunities for cost optimization.
Stakeholder Engagement & Reporting
Work with key stakeholders to ensure cost allocations align with strategic goals.
Prepare monthly, quarterly, and annual reports showing cost allocations and their impact on business unit profitability.
Develop and present executive-level dashboards and insights on cost allocation efficiency.
Engage with regulatory and external auditors to justify cost allocation methodologies.
Stakeholder Engagement & Reporting
Work with key stakeholders to ensure cost allocations align with strategic goals.
Prepare monthly, quarterly, and annual reports showing cost allocations and their impact on business unit profitability.
Develop and present executive-level dashboards and insights on cost allocation efficiency.
Engage with regulatory and external auditors to justify cost allocation methodologies.
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