Project – Remediation of FICA/KYC for existing client base

• Reviewing and capture of existing records in terms of planned remediation,
• Record-keeping in terms of the Bank’s process,
• Assist with monitoring and reporting on progress of remediation.

FICA/KYC       

• Reviewing of new and existing KYC/FICA documents,
• Uploading and approving client information and documents to Bank verification tool,
• Communication with staff in terms of incorrect capture and incorrect FICA documents,
• Resolving issues identified,
• Dealing with FICA queries,
• Growth in terms of Business and Commercial Business Transactional accounts and Digital lending.

OCDD (ongoing client due diligence)        

• Reviewing existing KYC/FICA documents,
• Liaising with clients and agents in terms of ongoing client due diligence,
• Arranging for collection of documents from clients,
• Capturing client information in terms of the Bank’s KYC application,
• Uploading, reviewing and approving documents on Bank verification tool and approving
• Resolving issues identified by FICA Approvals,
• Dealing with FICA queries,
• Record-keeping in terms of the Bank’s process.

Business Transactional Account (BTA)    

• Capture and Approval of BTA clients,
• Capture and Approval of Internet registrations for new internet users for new and existing clients,
• Capture and Approval of Secondary Cardholders for new and existing clients,
• Record-keeping in terms of the Bank’s process.

Filing KYC/FICA, client and agent documents   

• Save documents to FICA folder for FICA approvals,
• Save documents to relevant Operations folder for all Client approvals for Lending clients in respect of approvals for new and Masterfile changes,
• Original documents (if received) must be filed with the client/agent documents in alphabetical order and recorded on the relevant spreadsheet.

Support           

• Performing ad hoc administration tasks as and when required,
• Assist with Guarantees,
• Assist with UAT for system enhancements and bug fixes.

Requirements

Minimum 2 years working experience in a Business and Commercial Bank Environment.

Minimum 2 years FICA related Experience