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12-Dec-2024 08-Jan-2025 Print
Permanent position in the Professionals sector/job category.
Monitoring and Reporting on adherence to Statutory and policy obligations
Determine and advise the level of Compliance within each assigned business unit and entity within the Personal Banking Division
Develop and implement a monitoring plan based on identified areas of risk and as per routine required as well as from receipt and analysis of findings from Internal Audit
Prepare reports on same within timeframes
Advise Line Management and compliance champions of deficiencies and recommend corrective action
Maintain an issues log of deficiencies and monitor the implementation of corrective action
Report instances of non-adherence to the Personal Banking Head of Compliance
Prepare the necessary Compliance reports for submission to the various management and governance forums
Perform regular audits and compliance monitoring activities to assess adherence to policies and regulations
Report findings to senior management and regulatory authorities, as required, and recommend remediation measures

Analysing Statutory requirements and Providing Advice
Determine all relevant laws and regulations pertaining to the activities of the Personal Banking Division
Develop/review risk management plans in accordance with best industry compliance practice
Regularly engage with and advise the business of the relevant regulatory requirements in order to determine the necessary controls and ensure update or amendment of operational procedures
Analyse and advise on adequacy of controls to Line Management 

Programme Delivery
Launch compliance initiatives across all relevant departments, ensuring proper communication of objectives
Project management of strategic compliance initiatives under the Personal Banking compliance programme
Prepare the necessary project reports for submission to the various governance forums within the Bank 
Embed compliance controls into day-to-day operations and workflows

Draft compliance policies and guidance documents
Ensure that standard policy and process documents are in place in the various business units and that these are regularly reviewed and updated 
Creating awareness of legislative requirements and ensuring that staff are aware of and competent in all aspects of Compliance, inter alia through; conducting presentations,
Issuing compliance alerts, Publishing documentation on the intranet & Drafting communication and advice for internal use
Advise Training Department of required training interventions in respect of new or amended laws and regulations, prepare training material as required and monitor educational outcomes
Prepare information for the Personal Banking Head of Compliance for presentation at various levels within the organisation

Customer
Create and maintain productive relationships with internal and external clients by providing advice and assistance.
Create understanding of the ‘real’ versus ‘perceived’ need through, experience and expertise while complying with company policies, legislation and regulations.
Keep the client informed about progress through written communication, telephone communications and/or face to face meetings
Build a positive image by exceeding client expectations at all times
Treat internal and external customers fairly at all times

Communicating with Regulatory Bodies
Liaise with and report to regulatory authorities as required
Manage and assess the quality of regulatory reporting
Respond to any enquiries from the regulatory bodies
Liaise with business regarding special requests from Regulators and -facilitate corrective action where required

Professionalism, teamwork and Innovation
Ability to engage with and work supportively with team members
Ability to add value to the efficiency of the division through process and systems enhancement including documenting and implementing enhancements
Ability to inspire team members by setting an example of professional behaviour including quality of work, meeting deadlines, communicating timeously with stakeholders, giving feedback, working additional hours where required through deadlines or urgent issues to be attended
Ability to identify opportunities for process improvement, efficiency and innovation and the provision of process and control advise

Other/general
Assisting the Personal Banking Head of compliance or designate with any other requirements relating to the Group Compliance function’s roles and responsibilities
 
You applied for this position on .
 
12-Dec-2024 08-Jan-2025 Print
Permanent position in the Professionals sector/job category.

1 - AML/CFT Compliance Monitoring
Ensure compliance risks are managed by developing an annual risk- based compliance monitoring programme across client facing business to ensure delivery of the monitoring programme within time, budget and risk.
Provide advice to stakeholders on AML/CFT compliance risks by giving input to business compliance risk monitoring plans and responding to queries from stakeholders to ensure that compliance risks managed.
Engage with stakeholders formally to determine scope of work and to identify needs, in order to develop risk-based compliance monitoring programme.
Track key compliance risks in client facing business by conducting monthly reviews to ensure compliance requirements are adhered to and adequate compliance risk management practices implemented to prevent penalties.
Present findings of compliance reviews to stakeholders through formal engagement to allow for mitigating actions to be included in final compliance report to senior management and governance committees.
Obtain buy-in for developing new and/or enhanced processes that will improve the functioning of client facing businesses by highlighting benefits in support of the implementation of recommendations.
Identify opportunities to influence the improvement or enhancement of business processes and methodologies by researching and recommending improvement initiatives and effective ways to operate and add value
Monitor compliance risks and determine the state of compliance in client facing clusters through utilising relevant methodology, to ensure compliance risks are managed.
Maintain relationships with stakeholders by keeping them informed of any compliance risk related matters that may compromise their business to ensure they are addressed timeously.

2 - AML/CFT Regulatory Advisory
Providing advice to Line Management on AML, KYC and Due Diligence.
Manage the CDD and KYC Framework, in accordance with AML Policy Requirements and Regulatory mandates as well as best industry practices
Provide deep subject matter expertise guidance to front line stakeholders ensuring team service level standards are met
Assess new client onboarding gaps and implement process enhancements to improve client onboarding experience
Periodically test account refresh process conducted by KYC/Onboarding team to ensure regulatory/document requirements are met
Communicate AML and Sanctions compliance requirements with business lines and test implementation
Set business requirements, participate in tuning and validation of KYC and Sanctions monitoring systems
Ensuring a consistent enhanced due diligence (EDD) review and approval on all new and existing high risk accounts
Providing guidance and responding to queries from various internal business stakeholders
Facilitating the review of the overall AML Compliance program including risk analysis, periodic high risk account reviews, quality assurance reviews, and provide data on key performance indicators
Creating awareness of legislative requirements and ensuring that staff are aware of and competent in all aspects of Compliance, inter alia through; Conducting presentations,
Issuing compliance alerts, Publishing documentation on the intranet & Drafting communication and advice for internal use

3 - Compliance Oversight
Draft and maintain AML/CFT compliance policies and manuals for approval by the Board as requested by the Group Compliance Officer
Ensure that standard AML/CFT policy and process documents are in place in the various business units and that these are regularly reviewed and updated including aligned to the Treating customers Fairly and Ethics regimes
Advise Training Department of required training interventions in respect of new or amended laws and regulations, prepare training material as required and monitor educational outcomes
Prepare information for senior management for presentation at various levels within the organization including to the Board, Executive and Divisional Management on developments in the regulatory environment
Act as the focal point for the oversight of all activities relating to the prevention and detection of AML/Sanctions/CTF in the front-end business areas.
Providing support / guidance to the senior management to ensure that AML/Sanctions /CTF risks are adequately identified, understood and managed, in particular to communicate key AML/Sanctions /CTF issues including significant compliance deficiencies.
Ensure AML/Sanctions /CTF staff training is adequate, appropriate and effective.

4 - AML/CFT Quality Assurance
Design and implement a risk based approach Anti-Money Laundering & Counter Financing Terrorism (AML/CFT) quality assurance.
Identify areas of risk and make recommendations on operational improvements, processes for compliance, quality assurance and any additional training essential to mitigate risk.
Proactively seek ways to assist the Bank in strengthening AML/CFT controls, to remain compliant and improve efficiency.
Analyze work flows, data, systems and processes to detect gaps and weaknesses and recommend suitable controls.
Prepare and submit periodic findings and recommendations reports to senior manager financial crime.
Engage stakeholders to discuss and agree on the findings and recommend controls.
Liaising with departmental heads on various AML/CFT compliance matters as they become necessary.
Assist the senior manager with AML/CFT risk assessments.
Identify weaknesses in the control environment and assist in implementing changes.
Assist business units with digitization of AML/CFT controls to improve efficiencies and client experience

5 - Risk Management, Compliance reports and Ad-hoc Projects
Assist business units with risk assessments and risk control evaluations, applying current and detailed AML knowledge and business acumen regarding the Bank’s products, operations and policies.
Facilitation of risk assessment and evaluation of the effectiveness of established controls • Appropriate review of policies and minimum operating standards for relevance, appropriateness and effectiveness.
Quality Assurance on all AML Reports
Draft Risk Based Approach methodologies / proposals / papers for the Regulatory Risk Forum
Draft and finalize AML Templates such as EDD’s, AML CFT and Sanctions Questionnaires for business areas and clients
Review the completed EDD’s and Questionnaires Co-ordinate AML information requests into the bank
Compile monthly reports and distribute to role players AML/CFT
Assist senior manager with all urgent AML/CFT projects
Accurately complete the AML/CFT correspondent banking questionnaire in conjunction with relevant internal stakeholders.
Manage AML projects that are the most complex in nature, requiring collaboration across multiple business stakeholders, which address AML/CFT issues of significant complexity.

6 - Customer
Create and maintain productive relationships with internal and external clients by providing advice and assistance.
Create understanding of the ‘real’ versus ‘perceived’ need through, experience and expertise while complying with company policies, legislation and regulations.
Keep the client informed about progress through written communication, telephone communications and/or face to face meetings
Build a positive image by exceeding client expectations at all times
Treat internal and external customers fairly at all times

You applied for this position on .
 
12-Dec-2024 08-Jan-2025 Print
Permanent position in the Professionals sector/job category.

Treating Customers Fairly and Compliance
Create and maintain productive relationships with internal and external clients by providing advice and assistance
Create understanding of the ‘real’ versus ‘perceived’ need through experience and expertise while complying with company policies, legislation and regulations
Keep the client informed about progress through written communication, telephone communications, and/or face-to-face meetings
Build a positive image by exceeding client expectations at all times
Treat internal and external customers fairly at all times

Management of Resources
Manage and develop subordinate(s)
Performance management in terms of contracting, reviews and poor performers
Training and development
Employee relations
Manage people efficiencies through leave management, headcount budget, fixed term contracts, staff movements, secondments, staff utilization
Take appropriate disciplinary measures as required
Facilitate induction of new staff within one month of joining the organization

ABC Programme Governance
Embedding compliance with Anti-Bribery and Corruption (ABC) laws, regulations, business principles and rules of conduct in every aspect of the organization.
Establishing and maintaining effective ABC compliance and integrity risk management and control systems, including identification of risks, monitoring and reporting.
Promoting and stimulating a culture of integrity, its businesses and employees, including creating awareness regarding compliance with internal policies and standards. Providing practical advice regarding fraud, ABC and/or sanctions matters to the business
Monitoring developments, typologies and standards in the area of ABC
Further developing ABC programme and ensuring that policies are up-to-date
Support and co-ordinate senior management focus on and promote a culture of awareness of anti-bribery and corruption throughout the organisation.
Conduct due diligence measures and ongoing monitoring of agent and intermediary arrangements
Ensure that the programme and related policies are approved by relevant governance committees
Providing timely advice to the organization on relevant changes in the regulatory environment and the impact on its operations.
Develop and oversee systems and controls regarding anti-bribery and corruption.
Be the key contact for all activity relating to anti-bribery and corruption.
Ensure that senior management, boards, and audit committees have mechanisms in place for effective oversight of ABC programs

ABC Risk Assessment
Contributing to risk assessments by helping to identify bribery and corruption risks and mitigating measures
Conduct appropriate risk assessments and take a risk-based approach to anti-bribery and corruption.
Assessing potential bribery & corruption risks that may come up in the Know Your Customer (KYC) and procurement processes
Liaise and coordinate with different stakeholders across business to ensure that the ABC risk assessment is comprehensive
Considering recent and upcoming events that may impact on the risk assessment (e.g. an acquisition/new joint venture; a move into a new business area or geography).
Maintaining a tracker of changes to the risk assessment, summarising when changes were made, who approved them, why they were made.
Carefully researching what ABC issues other companies in the sector have faced, or which exist in areas or business type the bank operates in.
Identify gaps in existing controls in terms of risks inadequately addressed or for which there are no adequate controls.
Conduct regular Third-party ABC risk assessments and due diligence.
Identify the inherent bribery risks to which the organization could be exposed according to the nature and location of its activities.

Monitoring and Reporting
Risk-based monitoring or testing of employee activity to detect instances of non-compliance with Policy and procedural requirements.
Ensure that all risks and findings are escalated or reported to senior management and governance committees.
Support audit and testing activities and ensure such activities and the ABC Risk Assessment are timely completed and remediation activities meet with requirements
Escalate issues, including policy deviations to senior management and relevant governance committees
Maintain an accurate incidents and risk register at all times.
Document and maintain an ABC monitoring plan.
Prepare and submit on-going periodic reports to governance committees.
Ensure that business areas are addressing any issues arising from monitoring reports.
Creating and coordinating proper reporting channels for ABC compliance issues

ABC Training and Awareness
Helping raise awareness and conducting training on ABC matters
Develop, maintain and update training materials relating to ABC
Oversee the design, development and delivery of all anti-bribery and corruption related training.
Advise training Department of required training interventions in respect of new or amended laws and regulations, prepare training material as required and monitor educational outcomes
Ensure timely completion of training across all business lines.
Ensure that new or emerging typologies, trends and red flags are communicated to business lines
Sharing compliance expertise with the teams, providing support, guidance and embed the compliance culture.

You applied for this position on .