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12-Sep-2024 |
18-Sep-2024 |
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| Permanent position in the Clerks sector/job category. |
1 - Sales Focus- Achieve customer growth, revenue and collections targets as defined by the bank
• Meet and exceed individual activity metrics for all product lines
• Meet, exceed and effectively execute on all Sales & Customer targets as set by the Bank
• Effectively execute the Banks sales strategy in respect of Product & Value Added Services(Up Selling, Cross Selling & Capital Take Up)
• Outbound calling to target both existing and prospective customers
• Convert all sales opportunities received through inbound customer requests, outbound calling, lead generation initiatives and customer queries
• Establish, develop and maintain business relationships with existing and prospective customers to generate new business
• Participates in cross selling bank products.
• Maintain detailed tracking of pipeline management and of prospect data and activities
• Set up in person visits, appointments and presentations, following up telephonically where necessary
• Conduct a professional financial needs analysis to make a needs based analysis that may lead to a sale
• Scheduling customer feedback for obtaining documents and progress updates
• Adhere to Supervision requirements set out by Line Manager for all financial products
• May prepare weekly, monthly and quarterly reporting and present results to management
• Ensure effective Cash Management as and when required with approved authorization
• Ensure effective CAM Management as and when required with approved authorization
• Ensure effective management of Credit Card Administration & Fulfilment as and when required with approved authorization
• Ensure accountability for your own results
2 - Marketing Focus
• Keep abreast of products and services, competitive activities, advertising and promotional trends in and around your branch
• Identifying referral opportunities in and around the branch
• Assists the branch in meeting goals by generating new business through marketing activities, promotions, telemarketing and targeted customer initiatives
• Participates in events that demonstrate support for the community and increase business opportunities for the Bank
• Ensure all marketing endeavours, activities and initiatives adhere to appropriate policies and procedures
3 - Risk & Compliance Focus
• Ensure deal quality is a premium by reviewing and completing product applications with the customer timeously and accurately utilising all the necessary Bank tools and training to mitigate risk (Biometrics & Fraudulent Indicator Identification)
• Comply with all policies/procedures related to all customer interactions and engagements
• Ensure compliance with all regulatory requirements and the Banks compliance policies related to these requirements
• Ensure the reporting of certain incidents and instances required in terms of regulatory requirements(AML)
• Ensure the reporting of all fraudulent behaviour incidents and fraudulent indicator instances via the correct fraud and dishonesty reporting channels
• Ensure effective execution of a “zero defect” prerogative in terms of the Deal Quality Error Rate
• Ensure effective execution of a “zero defect” prerogative in terms of the Capturing of Income & Expenses Error Rate
• Ensure compliance with FAIS journey inclusive of RE qualification parameters and guidelines as set by the Bank(Own)
4 - Customer Service
• Ensure compliance with the Banks Customer Service Standard and relevant legislation
• Ensure compliance with TCF principles
• Ensure accountability for your own behaviours while helping team members to enhance their ability to engage with the Banks customers
• Ensure you satisfy all the Banks customer’s financial needs and help them succeed financially
• Ensure accountability for application quality and turnaround times, query resolutions and solution creation for the Banks Customers
5 - Training & Development
• Responsible for ensuring you receive on-going sales/service development training for deficiencies as highlighted in your developmental/coaching plans
• Responsible for participation in and successful completion of all product and services training and developmental initiatives that have a bearing on your on-going value proposition to the Banks customers
• Responsible for 100% participation in and successful completion of risk and compliance training initiatives that have a bearing on your on-going value proposition to the Banks customers and additional regulatory, statutory and compliance obligations of the Bank
6 - Operational Activities
• Responsible for ensuring compliance with all security and safety procedures within the branch including opening and closing procedures, camera surveillance where appropriate. Branch security, robbery, fire drill procedures and health and safety procedures and SOP’s.
• Perform other admin related duties as may be required by Management and Leadership structures of African Bank. |
| You applied for this position on . |
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12-Sep-2024 |
18-Sep-2024 |
|
| Permanent position in the Clerks sector/job category. |
1 - Sales Focus- Achieve customer growth, revenue and collections targets as defined by the bank
• Meet and exceed individual activity metrics for all product lines
• Meet, exceed and effectively execute on all Sales & Customer targets as set by the Bank
• Effectively execute the Banks sales strategy in respect of Product & Value Added Services(Up Selling, Cross Selling & Capital Take Up)
• Outbound calling to target both existing and prospective customers
• Convert all sales opportunities received through inbound customer requests, outbound calling, lead generation initiatives and customer queries
• Establish, develop and maintain business relationships with existing and prospective customers to generate new business
• Participates in cross selling bank products.
• Maintain detailed tracking of pipeline management and of prospect data and activities
• Set up in person visits, appointments and presentations, following up telephonically where necessary
• Conduct a professional financial needs analysis to make a needs based analysis that may lead to a sale
• Scheduling customer feedback for obtaining documents and progress updates
• Adhere to Supervision requirements set out by Line Manager for all financial products
• May prepare weekly, monthly and quarterly reporting and present results to management
• Ensure effective Cash Management as and when required with approved authorization
• Ensure effective CAM Management as and when required with approved authorization
• Ensure effective management of Credit Card Administration & Fulfilment as and when required with approved authorization
• Ensure accountability for your own results
2 - Marketing Focus
• Keep abreast of products and services, competitive activities, advertising and promotional trends in and around your branch
• Identifying referral opportunities in and around the branch
• Assists the branch in meeting goals by generating new business through marketing activities, promotions, telemarketing and targeted customer initiatives
• Participates in events that demonstrate support for the community and increase business opportunities for the Bank
• Ensure all marketing endeavours, activities and initiatives adhere to appropriate policies and procedures
3 - Risk & Compliance Focus
• Ensure deal quality is a premium by reviewing and completing product applications with the customer timeously and accurately utilising all the necessary Bank tools and training to mitigate risk (Biometrics & Fraudulent Indicator Identification)
• Comply with all policies/procedures related to all customer interactions and engagements
• Ensure compliance with all regulatory requirements and the Banks compliance policies related to these requirements
• Ensure the reporting of certain incidents and instances required in terms of regulatory requirements(AML)
• Ensure the reporting of all fraudulent behaviour incidents and fraudulent indicator instances via the correct fraud and dishonesty reporting channels
• Ensure effective execution of a “zero defect” prerogative in terms of the Deal Quality Error Rate
• Ensure effective execution of a “zero defect” prerogative in terms of the Capturing of Income & Expenses Error Rate
• Ensure compliance with FAIS journey inclusive of RE qualification parameters and guidelines as set by the Bank(Own)
4 - Customer Service
• Ensure compliance with the Banks Customer Service Standard and relevant legislation
• Ensure compliance with TCF principles
• Ensure accountability for your own behaviours while helping team members to enhance their ability to engage with the Banks customers
• Ensure you satisfy all the Banks customer’s financial needs and help them succeed financially
• Ensure accountability for application quality and turnaround times, query resolutions and solution creation for the Banks Customers
5 - Training & Development
• Responsible for ensuring you receive on-going sales/service development training for deficiencies as highlighted in your developmental/coaching plans
• Responsible for participation in and successful completion of all product and services training and developmental initiatives that have a bearing on your on-going value proposition to the Banks customers
• Responsible for 100% participation in and successful completion of risk and compliance training initiatives that have a bearing on your on-going value proposition to the Banks customers and additional regulatory, statutory and compliance obligations of the Bank
6 - Operational Activities
• Responsible for ensuring compliance with all security and safety procedures within the branch including opening and closing procedures, camera surveillance where appropriate. Branch security, robbery, fire drill procedures and health and safety procedures and SOP’s.
• Perform other admin related duties as may be required by Management and Leadership structures of African Bank. |
| You applied for this position on . |
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12-Sep-2024 |
18-Sep-2024 |
|
| Permanent position in the Clerks sector/job category. |
1 - Sales Focus- Achieve customer growth, revenue and collections targets as defined by the bank
• Meet and exceed individual activity metrics for all product lines
• Meet, exceed and effectively execute on all Sales & Customer targets as set by the Bank
• Effectively execute the Banks sales strategy in respect of Product & Value Added Services(Up Selling, Cross Selling & Capital Take Up)
• Outbound calling to target both existing and prospective customers
• Convert all sales opportunities received through inbound customer requests, outbound calling, lead generation initiatives and customer queries
• Establish, develop and maintain business relationships with existing and prospective customers to generate new business
• Participates in cross selling bank products.
• Maintain detailed tracking of pipeline management and of prospect data and activities
• Set up in person visits, appointments and presentations, following up telephonically where necessary
• Conduct a professional financial needs analysis to make a needs based analysis that may lead to a sale
• Scheduling customer feedback for obtaining documents and progress updates
• Adhere to Supervision requirements set out by Line Manager for all financial products
• May prepare weekly, monthly and quarterly reporting and present results to management
• Ensure effective Cash Management as and when required with approved authorization
• Ensure effective CAM Management as and when required with approved authorization
• Ensure effective management of Credit Card Administration & Fulfilment as and when required with approved authorization
• Ensure accountability for your own results
2 - Marketing Focus
• Keep abreast of products and services, competitive activities, advertising and promotional trends in and around your branch
• Identifying referral opportunities in and around the branch
• Assists the branch in meeting goals by generating new business through marketing activities, promotions, telemarketing and targeted customer initiatives
• Participates in events that demonstrate support for the community and increase business opportunities for the Bank
• Ensure all marketing endeavours, activities and initiatives adhere to appropriate policies and procedures
3 - Risk & Compliance Focus
• Ensure deal quality is a premium by reviewing and completing product applications with the customer timeously and accurately utilising all the necessary Bank tools and training to mitigate risk (Biometrics & Fraudulent Indicator Identification)
• Comply with all policies/procedures related to all customer interactions and engagements
• Ensure compliance with all regulatory requirements and the Banks compliance policies related to these requirements
• Ensure the reporting of certain incidents and instances required in terms of regulatory requirements(AML)
• Ensure the reporting of all fraudulent behaviour incidents and fraudulent indicator instances via the correct fraud and dishonesty reporting channels
• Ensure effective execution of a “zero defect” prerogative in terms of the Deal Quality Error Rate
• Ensure effective execution of a “zero defect” prerogative in terms of the Capturing of Income & Expenses Error Rate
• Ensure compliance with FAIS journey inclusive of RE qualification parameters and guidelines as set by the Bank(Own)
4 - Customer Service
• Ensure compliance with the Banks Customer Service Standard and relevant legislation
• Ensure compliance with TCF principles
• Ensure accountability for your own behaviours while helping team members to enhance their ability to engage with the Banks customers
• Ensure you satisfy all the Banks customer’s financial needs and help them succeed financially
• Ensure accountability for application quality and turnaround times, query resolutions and solution creation for the Banks Customers
5 - Training & Development
• Responsible for ensuring you receive on-going sales/service development training for deficiencies as highlighted in your developmental/coaching plans
• Responsible for participation in and successful completion of all product and services training and developmental initiatives that have a bearing on your on-going value proposition to the Banks customers
• Responsible for 100% participation in and successful completion of risk and compliance training initiatives that have a bearing on your on-going value proposition to the Banks customers and additional regulatory, statutory and compliance obligations of the Bank
6 - Operational Activities
• Responsible for ensuring compliance with all security and safety procedures within the branch including opening and closing procedures, camera surveillance where appropriate. Branch security, robbery, fire drill procedures and health and safety procedures and SOP’s.
• Perform other admin related duties as may be required by Management and Leadership structures of African Bank. |
| You applied for this position on . |
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06-Sep-2024 |
12-Sep-2024 |
|
| Permanent position in the Clerks sector/job category. |
1 - Sales Focus- Achieve customer growth, revenue and collections targets as defined by the bank
• Meet and exceed individual activity metrics for all product lines
• Meet, exceed and effectively execute on all Sales & Customer targets as set by the Bank
• Effectively execute the Banks sales strategy in respect of Product & Value Added Services(Up Selling, Cross Selling & Capital Take Up)
• Outbound calling to target both existing and prospective customers
• Convert all sales opportunities received through inbound customer requests, outbound calling, lead generation initiatives and customer queries
• Establish, develop and maintain business relationships with existing and prospective customers to generate new business
• Participates in cross selling bank products.
• Maintain detailed tracking of pipeline management and of prospect data and activities
• Set up in person visits, appointments and presentations, following up telephonically where necessary
• Conduct a professional financial needs analysis to make a needs based analysis that may lead to a sale
• Scheduling customer feedback for obtaining documents and progress updates
• Adhere to Supervision requirements set out by Line Manager for all financial products
• May prepare weekly, monthly and quarterly reporting and present results to management
• Ensure effective Cash Management as and when required with approved authorization
• Ensure effective CAM Management as and when required with approved authorization
• Ensure effective management of Credit Card Administration & Fulfilment as and when required with approved authorization
• Ensure accountability for your own results
2 - Marketing Focus
• Keep abreast of products and services, competitive activities, advertising and promotional trends in and around your branch
• Identifying referral opportunities in and around the branch
• Assists the branch in meeting goals by generating new business through marketing activities, promotions, telemarketing and targeted customer initiatives
• Participates in events that demonstrate support for the community and increase business opportunities for the Bank
• Ensure all marketing endeavours, activities and initiatives adhere to appropriate policies and procedures
3 - Risk & Compliance Focus
• Ensure deal quality is a premium by reviewing and completing product applications with the customer timeously and accurately utilising all the necessary Bank tools and training to mitigate risk (Biometrics & Fraudulent Indicator Identification)
• Comply with all policies/procedures related to all customer interactions and engagements
• Ensure compliance with all regulatory requirements and the Banks compliance policies related to these requirements
• Ensure the reporting of certain incidents and instances required in terms of regulatory requirements(AML)
• Ensure the reporting of all fraudulent behaviour incidents and fraudulent indicator instances via the correct fraud and dishonesty reporting channels
• Ensure effective execution of a “zero defect” prerogative in terms of the Deal Quality Error Rate
• Ensure effective execution of a “zero defect” prerogative in terms of the Capturing of Income & Expenses Error Rate
• Ensure compliance with FAIS journey inclusive of RE qualification parameters and guidelines as set by the Bank(Own)
4 - Customer Service
• Ensure compliance with the Banks Customer Service Standard and relevant legislation
• Ensure compliance with TCF principles
• Ensure accountability for your own behaviours while helping team members to enhance their ability to engage with the Banks customers
• Ensure you satisfy all the Banks customer’s financial needs and help them succeed financially
• Ensure accountability for application quality and turnaround times, query resolutions and solution creation for the Banks Customers
5 - Training & Development
• Responsible for ensuring you receive on-going sales/service development training for deficiencies as highlighted in your developmental/coaching plans
• Responsible for participation in and successful completion of all product and services training and developmental initiatives that have a bearing on your on-going value proposition to the Banks customers
• Responsible for 100% participation in and successful completion of risk and compliance training initiatives that have a bearing on your on-going value proposition to the Banks customers and additional regulatory, statutory and compliance obligations of the Bank
6 - Operational Activities
• Responsible for ensuring compliance with all security and safety procedures within the branch including opening and closing procedures, camera surveillance where appropriate. Branch security, robbery, fire drill procedures and health and safety procedures and SOP’s.
• Perform other admin related duties as may be required by Management and Leadership structures of African Bank. |
| You applied for this position on . |
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06-Sep-2024 |
12-Sep-2024 |
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| Permanent position in the Middle Management sector/job category. |
1 - Sales Targets
• Support the bank’s drive to a more diversified customer, channel and product capability. Support and drive the implementation of branch component of the bank’s strategy
• Ensure the region meets the assigned targets in all product categories
• Develop region specific plans to ensure customer growth and retention as well as revenue growth
2 - Manage Productivity
• Capacity Planning
Ensure branches have adequate skilled staff of the right calibre in order to deliver on customer service and sales expectations
• Planning and Scheduling of Work/Activity
Manage scheduling requirements within the branches in terms of contribution and targets of all products
Plan productivity targets and deploy daily/weekly/monthly prioritised work/Activity schedules with appropriate deadline targets and input levers
Set, monitor and review workload schedule
• Productivity Control
Monitor and review productivity progress against deadline targets and output levers
• Quality Control
Ensure that all productivity and in branch processes result in producing high quality deals and customer satisfaction
Ensure that all productivity and in branch processes adhere to the company’s internal controls framework
• Branch Profitability
Optimise branch profitability taking into account local market potential and customer needs
3 - Manage Operational Performance
• Develop and implement operational improvements
• Ensure non value added activity that negatively impacts on the customer is reduced and eliminated in all operational processes
• Influence, Manage & embed change journeys to meet current business requirements
• Implement operational improvement processes to reduce risk, minimise costs and improve operational performance
• Develop a high performance team and step change
Promote and uphold company performance standards, values driven culture and work ethic
Develop and implement initiatives required to deliver step change in the following aspects of the business:
• Sales performance of new and existing products
Operational risk and compliance
Branch profitability
Productivity levers
Customer service
Product diversification
• Operational excellence
Right first time- Doing things right for the customer
High Productivity
4 - Manage the human resource
• Recruitment & Employment
Ensure all recruitment and employment is carried out in accordance to company procedure and in compliance with current employment law
• Staff Training & Development
Establish goals and objectives for self and team and implement accordingly to help support/improve job performance (experience, ability & competence)
Be aware of and promote operational best practice and performance standards
Develop and monitor performance standards
Identify individual training needs
Implement, monitor and review training and developmental plans
• Monitor and manage KPI’s
Achieve the Area Targets relating to Service, Customer Growth, Sales, Staff Engagement, Learning & Development, Personal Development, Costs, Fais, Risk and Compliance
• Performance Management & Staff Appraisals
Monitor, review and address employee under performance, maintaining appropriate records in accordance with company procedures
Conduct and perform annual performance appraisals
Ensure the appropriate systems and processes are in place to measure and manage staff performance and to coach and develop a high performance team
• Discipline & Grievance Procedures
Monitor, review and address employee under performance, liaising with the HR representative and maintaining appropriate records in accordance with the company procedures as required
Address any employee discipline or grievance issue, maintaining appropriate records in accordance with company procedures.
5 - Customer
• Create and maintain productive relationships with internal and external clients by providing advice and assistance.
• Create understanding of the ‘real’ versus ‘perceived’ need through, experience and expertise while complying with company policies, legislation and regulations.
• Keep the client informed about progress through written communication, telephone communications and/or face to face meetings
• Build a positive image by exceeding client expectations at all times
• Treat internal and external customers fairly at all times |
| You applied for this position on . |
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06-Sep-2024 |
13-Sep-2024 |
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| Permanent position in the Professionals sector/job category. |
Monitoring and Reporting on adherence to Statutory and policy obligations
Determine and advise the level of Compliance within each assigned business unit and entity within the Group
Develop and implement a monitoring plan based on identified areas of risk and as per routine required as well as from receipt and analysis of findings from Internal Audit
Prepare reports on same within timeframes
Advise Line Management and compliance champions of deficiencies and recommend corrective action
Maintain an issues log of deficiencies and monitor the implementation of corrective action
Report instances of non-adherence to the Group Compliance Officer
Prepare the necessary Compliance reports for submission to the various regulators and the Executive and other committees within the Group as requested by the Group Compliance Officer
Analysing Statutory requirements and Providing Advice
Determine all relevant laws and regulations pertaining to the activities of the Group
Develop/review risk management plans in accordance with best industry compliance practice
Regularly engage with and advise the business of the relevant regulatory requirements in order to determine the necessary controls and ensure update or amendment of operational procedures
Analyse and advise on adequacy of controls to Line Management
Consult widely with regulatory bodies and industry on interpretation and application of laws and regulations as and when requested by the Group Compliance Officer
Programme Delivery
Project management of strategic compliance initiatives under the Market Conduct Programme
Prepare the necessary project reports for submission to the various governance forums within the Bank
Draft compliance policies and guidance documents
Draft and maintain compliance policies and manuals for approval by the Board as requested by the Group Compliance Officer
Ensure that standard policy and process documents are in place in the various business units and that these are regularly reviewed and updated
Creating awareness of legislative requirements and ensuring that staff are aware of and competent in all aspects of Compliance, inter alia through; conducting presentations,
Issuing compliance alerts, Publishing documentation on the intranet & Drafting communication and advice for internal use
Advise Training Department of required training interventions in respect of new or amended laws and regulations, prepare training material as required and monitor educational outcomes
Prepare information for the Group Compliance Officer for presentation at various levels within the organisation including to the Board, Executive and Divisional Management on developments in the regulatory environment
Customer
Create and maintain productive relationships with internal and external clients by providing advice and assistance.
Create understanding of the ‘real’ versus ‘perceived’ need through, experience and expertise while complying with company policies, legislation and regulations.
Keep the client informed about progress through written communication, telephone communications and/or face to face meetings
Build a positive image by exceeding client expectations at all times
Treat internal and external customers fairly at all times
Communicating with Regulatory Bodies
Liaise with and report to regulatory authorities as determined by the Group Compliance Officer
Consult widely with such regulatory bodies on interpretation, application and level of adherences to laws and regulations
Manage and assess the quality of regulatory reporting
Respond to any enquiries from the regulatory bodies
Liase with business regarding special requests from Regulators and -facilitate corrective action where required
Coordinate and facilitate on site regulatory audits whenever requested
Prepare Information for the Board on relevant regulatory interaction as requested by the Group Compliance Officer
Professionalism and teamwork
Ability to engage with and work supportively with team members
Ability to add value to the efficiency of the division through process and systems enhancement including documenting and implementing enhancements
Ability to inspire team members by setting an example of professional behaviour including quality of work, meeting deadlines, communicating timeously with stakeholders, giving feedback, working additional hours where required through deadlines or urgent issues to be attended
Other/general
Assisting the Group Compliance Officer or designate with any other requirements relating to the Group Compliance function’s roles and responsibilities |
| You applied for this position on . |
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11-Apr-2024 |
12-Sep-2024 |
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| Permanent position in the Middle Management sector/job category. |
1 - Regular monitoring and Reporting on credit policy
Extract, create and analyse data in respect of policy reporting requirements highlighting (among other things):
a. Compliance with credit policy;
b. Any deviations in policy and the potential impact to the portfolio
Make recommendations to amend policies in order to comply with the risk appetite of the business
Compare previous months and years data to identify anomalies and trends and prepare commentary for approval by direct manager
Liaise with relevant stakeholders to obtain insight to anomalies
Assist with presentations as required for meetings
Refine analytical methodologies and data presentation formats on an ongoing basis
Maintain backups of all credit reporting documents monthly
2 - Analytics
Use relevant statistical procedures, analytical skills and business knowledge to investigate and analyze identified projects and create requested solutions
Identify requirements for ad hoc analytics through committee feedback or specific business requests
Assist with the formulation of new policies with regards to new credit ventures
Extract data according to specifications accurately and deliver within specified time frame and create a process of extracting the data such that only minor things need to be changed and so that anyone can use the process.
Review findings with direct manager and refine analysis as necessary
Prepare a final report of findings and/or recommendations for delivery to stakeholders and assist with presentations as required for meetings
3 - Change Management
Involves writing the appropriate specifications needed to implement a change process or recommendation, after obtaining the necessary approval from the Credit committee.
Oversee the change to be done (work with Business Analysts)
Test and validate functionality of the implementation process
Ensure that signing off of the final implementation is done
Maintain complete documentation of any follow up changes
4 - Customer
Create and maintain productive relationships with internal and external clients by providing advice and assistance.
Create understanding of the ‘real’ versus ‘perceived’ need through, experience and expertise while complying with company policies, legislation and regulations.
Keep the client informed about progress through written communication, telephone communications and/or face to face meetings
Build a positive image by exceeding client expectations at all times
Treat internal and external customers fairly at all times |
| You applied for this position on 18 April 2024. |
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10-Jun-2024 |
12-Sep-2024 |
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| Permanent position in the Middle Management sector/job category. |
1 - Process
To file and package the given brief under the correct filing system
Source and maintain the library of images and creative material for storage and reference in the correct filing system
Design and maintain the standard/master templates in the correct filing system
Track, handle and maintain records of the elements and time schedules of the multiple projects in the correct filing system
Archiving, filing and cleaning up of final job folder on completion of jobs.
Jobbag and job folder maintenance on work assigned
Obtain manager’s approval on final material before releasing to client .
Consults with client or supervisor to evaluate individual project needs.
Obtain manager’s approval on final material before releasing to print/supplier
2 - Design
Taking responsibility and accountability for all own work given Clients
Give guidance to juniors within the Creative department
Stay up to date with new design trends and supplier innovations
Supply external clients with correct CI elements and information Interpretation
Confirm sizes, specifications and copy requirements
Creative conceptualizing, research and brainstorming for briefs/campaigns
Prepare concepts / proofs to meet the objectives of the brief. With input from Creative
Manager and copywriter or creative team members.
Present final concept, with rationale and recommendations to stakeholders Super impose design on existing images for true representation where needed.
Re-size artwork for different publications and media.
Make requested changes, track changes and adhere to deadlines /critical paths assigned until approval is received
Final layouts to be done in Indesign, supported by Photoshop and Illustrator. Package files to be kept..
Production and repro-ready files of approved design in the correct programmes.
Supplying of correct repro-ready files to supplier, maintaining strong supplier relationships
3 - Quality Assurance
Identify QA steps and manage QA process. Work within the “buddy” signoff system
Validate requirement according to specifications
Facilitate change requests timeously
Adhere to all compliance requirements in terms of the NCA
Review quality of final material before releasing to client or to supplier
Job folder maintenance and filing of all relevant approvals, documents
4 - Campaigns
Participate and provide input into creative brainstorm sessions
Follow through campaigns from briefing, to concept generation to final production
Be aware of display elements and layout in branches in order to design relevant in-branch elements.
Be familiar with internal and external customers in order to implement designs relating to the specific target market
Postmortems of campaigns to identify areas of improvement
5 - Client Relationship (Internal & External)
Consult with client or supervisor to evaluate individual project needs
Maintain working relationship with all clients
Provide creative guidance and rationale to relevant stakeholders
Solving design problems using brainstorming, research and creative collaboration with team members
Be a business liaison and custodian for Corporate identity
Adhere to accepted/negotiated deadilnes
6 - Customer
Create and maintain productive relationships with internal and external clients by providing advice and assistance.
Create understanding of the ‘real’ versus ‘perceived’ need through, experience and expertise while complying with company policies, legislation and relations.
Keep the client informed about progress through written communication, telephone communications and/or face to face meetings
Build a positive image by exceeding client expectations at all times
Treat internal and external customers fairly at all times |
| You applied for this position on 26 March 2024. |
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09-Sep-2024 |
16-Sep-2024 |
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| Permanent position in the Professionals sector/job category. |
1 - Financial management and control
1. Contribute towards the formulation and implementation of strategic initiatives of the various business units within the bank.
2. Preparation of relevant management reports in required format for distribution to business units. Reporting includes inter alia:
- Opex and capex (actuals, forecast, budget)
- Financial tracking of projects and business cases
3. Preparation of annual budgets and forecasts for allocated business units in required format, for discussion, review and refinement with responsible EXCO member. Track, monitor and engage with business, both at an executive and an operational level, to implement corrective action when required.
4. Interact with and support business, both at an executive and an operational level, on projects, business cases and other finance related needs.
Assist in achieving the bank’s operating cost budget in allocated business areas by actively engaging business with cost management. Monitor internal financial controls in allocated business units and take corrective action where required.
5. Gain a complete and detailed understanding of the policies, procedures and controls relating to your area of responsibility and ensure that they are being properly adhered to.
2 - Procurement
1. Assist business units in managing their electronic procurement management system, controlling their procurement expenditure and reporting on it.
2. Ensure that procurement policies and procedures are adhered to by the business units.
3 - Financial reporting
1. Preparation of monthly management accounts in required format for use in various reporting packs, including EXCO reporting packs. This could relate to individual business units and /or the whole business.
4 - Budgeting, forecasting, financial modelling and building of business cases
1. Preparation of budgets and forecasts, building of business cases and building of financial models, both for individual business units when required, as well as for the business as a whole when required.
5 - Customer relationships
1. Create and maintain productive relationships with internal and external clients by providing professional and appropriate advice and assistance
2. Keep the client informed about progress through written communication, telephone communications and/or face to face meetings
3. Build a positive image by exceeding client expectations at all times
4. Treat internal and external customers fairly at all times
5. Specific responsibility for the provision of functional financial support and the management of related relationships with strategic external stakeholders such as Residual Debt Services Limited.
6 - Residual Debt Services Limited (“RDS”)
1. Review of the internal control environment pertaining to
a. the payment of funds collected on behalf of RDS by the Bank to RDS;
b. the accrual for and payment of operational expenses of RDS by the Bank;
c. the accounting of funds invested on behalf of RDS by the Bank and the consequent investment returns;
d. the accounting for financial entries into the general ledger maintained for RDS by the Bank.
collectively “the RDS financial control environment”.
2. Identifying weaknesses in the RDS financial control environment and implementing compensative control measures and procedures.
3. Reviewing and approving all financial reconciliations pertaining to financial entries (excluding loan advances, the impairment thereof and the recognition of revenue derived from loan advances) recorded in the general ledger maintained for RDS by the Bank.
4. Compiling the management accounts of RDS on a monthly basis and clearing all queries pertaining to the management accounts of RDS.
5. Preparing direct and indirect tax returns for RDS, with the supporting reconciliations, for review by the Group Tax Manager.
6. Maintaining a register of queries raised and issues identified pertaining to the services rendered by the Bank in terms of the SLA.
7. Timeously escalating to the Group Chief Operating Officer non-resolution of items recorded on the register of queries raised and issues identified pertaining to the services rendered by the Bank in terms of the SLA.
8. Measuring and reporting on the performance by the Bank against the Key Performance Indicators contained in the SLA.
9. Meeting with the management of the Bank and or RDS as required from time to time. |
| You applied for this position on . |
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09-Sep-2024 |
16-Sep-2024 |
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| Permanent position in the Middle Management sector/job category. |
Minimum Education:
• BSC PROPERTY STUDIES WITH HONOURS; OR
• B COMM/FINANCIAL QUALIFICATION WITH HONOURS
Minimum Experience:
• Minimum 5- 8 years’ experience in the property finance market; or financial services industry with relevant client relationship management experience.
• Financial Modelling & Analysis.
• Proficiency on Microsoft Excel and Microsoft Word.
Main purpose of the Job:
To source new clients for the Commercial Property Finance (“CPF”) division of African Bank (“the Bank”). To liaise and negotiate with new and existing clients of the Bank and to accurately analyze potential funding opportunities. To communicate with and manage relationships with the relevant staff and departments at the Bank to facilitate and coordinate the initiating and finalizing of CPF transactions.
Primary Job Purpose:
• To grow the Bank’s CPF client base in the Property Finance market through innovative deal making and product structuring
• To provide clients with the necessary information, support and assistance throughout the life span of their facilities/business transactions with the Bank to ensure effective and efficient business relationships.
• To structure financing solutions that is in line with the Bank’s product offerings and client needs.
• Conduct detailed feasibility studies and amortisation projections to ascertain the viability of property transactions and their respective repayment profile.
• To analyse the risk of each transaction, provide accurate, structured pricing and motivate why the Bank should participate.
• Compile a detailed written proposal to motivate any new transaction, renewal, increase and amendments to client’s facilities and present a written and/or face to face presentation to the relevant Credit Risk Committee.
• Contribute and ensure that the overall budgeted advances and income growth, year on year are achieved.
• Manage existing loan book and timeously attend to all renewals, extensions, restructures, and re-pricing of existing loans where applicable.
• Provide guidance the Internal Consultant to assess, model, motivate and execute all elements of CPF transactions from initial assessment to pay out.
Outcomes:
• Take accountabilities for all CPF transactions and drive these through all stages of the Bank’s approval process.
• Facilitate repeat business through fast and efficient client service.
• Assist the region and the division in achieving annual fee and advances targets.
• Ensure compliance with various rules and regulations.
• Accurate reporting and documentation of business transactions
Job Requirements:
The ideal candidate will need to have a high technical knowledge of the CPF industry, have a sound understanding of all security instruments and will need to possess the following skillset:
• Be able to fully assess and complete an in-depth written motivation for a CPF transaction, especially high leverage / geared transactions.
• Be astute in the analysis of the annual financial statements and financial modelling.
• Proceed with an assessment of LTV’s and residual risk and analyse the valuation report and perform a risk analysis relating to all aspects of the underlying property and related securities.
• Formulate / model amortisation profiles and complete the pricing analysis.
• Assess various documents including the Offer to Purchase, lease agreements and company documents such as the MOI/Trust Deeds.
• Be efficient and diligent in achieving new advances and fee target in line with budget.
CRITICAL SKILLS & COMPETENCIES:
• Financial modelling & analysis.
• Negotiation Skills.
• Client management skills.
• Good interpersonal and communication skills.
• Proficient written English.
• High level of computer literacy especially in Microsoft Excel and Word.
• Well organised with proven administrative track record.
• Pro-active, self-starter and self-managed.
• Detail orientated.
• Deliver under strict deadlines with attention to detail and accuracy.
• Handle clients in a manner which is professional and respectful while maintaining relationships and looking after the best interests of the Bank.
BEHAVIOURAL ATTRIBUTES:
• Attention to detail (conscientious, consistent and thorough).
• Be able to Multi-task and have effective time management by maintaining and managing numerous clients and transactions all at the same time and ensuring no aspect of any transaction is overlooked by clients and internal staff.
• Be able to effectively communicate with new and existing clients, analyze transactions and assess the Bank and client requirements.
• Be able to deliver under strict deadlines, accurately and effectively analyzing and structuring transactions. Negotiating with and handling all clients in a manner which is professional and respectful while maintaining relationships and looking after the best interests of the Bank.
• Be able to skillfully present transactions to relevant approval committees to seek approvals on deals and report on performance of the loan book as whole.
• Managing internal and external relationships at a strategic partner level.
• New business (constantly networking and encouraging the sourcing of new clients and new business for the Bank)
• Strategic thinking (contributes to the objectives, priorities, and vision of the organization).
• Teamwork orientated (builds bridges between teams, works collaboratively to achieve results).
• Organizational awareness. |
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